As a consumer, don't you just love it when goods and services perform as advertised? Well that's what we have found in TCE and the Talkswitch system. The system is indeed the most user friendly and economical that we could find. We installed it ourselves with the help of one of our members who had telephone line experience. I personally handled the programing. Installation was easy overall. But I did need a little help in understanding a few things. I found the the TCE staff to be be knowledgeable, helpful and patient in addressing our concerns. We're up and running with the latest in technology. Oh yeah, we are also saving $118 a month from our previous phone services. Thank God for TCE and Talkswitch!