Remote Access Appliance

Remote Access Software Remote Access Server
   
   
                           
   
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 













 

RHUB Remote Access Appliance   Features and Benefits
 

 

RHUB remote access products are most useful for the following users:

  • Tele-Workers: Work on your office PC from home securely.
  • Travelers: Access to your PC and files from hotels, airports, and any Internet hot spots.
  • After-Hours Workers: Access your office desktop, email and other corporate resources after hours.
  • System Administrators & Supporters: Remotely manage multiple PCs from anywhere
RHUB remote access appliance provides you the capability to remotely access up to 1,000 computers at a very affordable price and with the on-premise security. Because remote access is very sensitive to security, a hosted service cannot provide you with the strict security requirement your organization needs.

Unlike the on-premise software solution such as pcAnywhere from Symantec, RHUB remote access appliance does not require you to open any inbound TCP ports in order to access a remote computer. As a result, RHUB remote access appliance extends remote access for much broader use. For example, a reseller can start a remote access session on a VoIP server they sell. As soon as a customer receives and starts the server, the reseller can instantly gain control of the server and conduct remote configuration and support. The customer does not need to do anything but connect the server Ethernet cable and turn on the server.

3 Clicks to Start Your Remote Support:


 
   
  The tables below show the main features that RHUB remote access appliance provides. Note that RHUB remote access session are implemented as a type of meeting. 

Remote Access Specific Features:
 
Main Features Descriptions Supported Platforms
Always on after power recycle or reconnection. Whether the remote computer power is recycled or re-connected, you always have access to the remote computer. PC
Non-reversible meeting
password encryption		 The password for the remote access meeting session is encrypted in the database in a non-reversible way. The password is not saved anywhere including the remote and local computers. The password transmission over the Internet is encrypted via SSL. PC
Remote lock computer any time In addition to the secured meeting password, you can lock your computer remotely to add another layer of access protection. PC
Remote reboot You can remotely reboot your computer. After reboot, you can still access the remote computer. PC
Multi-party access You can invite up to two additional parties to access the same remote computer for collaboration. PC

 

Common Features of RHUB Appliance:

Main Features Descriptions Supported Platforms
Firewall & proxy friendly Complies with existing firewall settings, without compromising security.  All platforms
Compatible with lockdown computers Capable of working with lockdown computers All platforms
Chat Interactive meeting attendees can chat with each other. Chat sessions can be saved for later reference. PC & Mac
File transfer Attendees can send files (or directories) to all attendees or a specific attendee. Sending files is automatically continued when attendee Internet connection reconnects. PC
Change colors Easily changes colors from 256 colors (for the fastest speed), 16-bit to 32-bit true color (for the best image quality). For example, for remote support, the 256 color is adequate. For artwork with a client, choose 16-bit or 32-bit.  PC & Mac
Whiteboard A whiteboard is available for drawing PC & Mac
Annotation Allows you to draw annotation marks anywhere on your screen to emphasize your points or ideas. You can save the annotation as a JPEG file (not available for Mac). PC & Mac
Auto-reconnection It can easily happen that you or your attendee's Internet connection disconnects in the middle of a meeting due to many reasons. Your meeting will continue as soon as the Internet reconnects. No need to restart or rejoin a meeting.  All platforms
Schedule Meetings You can schedule meetings including recurring meetings. You can publish the scheduled meetings anywhere you want. The system provides you with a scheduled meeting list in both HTML and XML. PC & Mac
Firewall-protected internal meetings Internal meetings are protected by your organization's firewall PC & Mac
Fit-to-screen display Perfectly displays the presenter's screen in your screen size  PC
Outlook and audio conferencing integration When you send out invitation emails via Outlook for scheduled meetings, the system will automatically mark your calendar and have an option for your attendees to mark their calendars. The system also allows you to specify the audio conference call numbers and access code.  PC
Maximum customization 1. Start or join meetings from your internal home page or other enterprise applications; 2. Direct your attendees to your own promotion page when meetings end; 3. Brand with your company name and logo; 4. Publish your schedule meetings on your websites or applications All platforms
24 x 7 operation and no maintenance needed The appliance operates 24 x 7. Firmware (including the meeting client software) is automatically updated. No maintenance is needed. All platforms
International Language support The current version supports English, Spanish, Chinese (Simplified & Traditional) and Japanese.  PC
Recording Record screen and voice. Player is built in with recording data. One executable file has both data and player. PC
Firewall protected internal meetings When you start a meeting, you can tell the system whether it is an internal meeting, which only accepts attendees who come behind your firewall or come from those public IP addresses you specified during the system setup.   All platforms
Unlimited registered users There is no limit on the number of users you register to use the system to host meetings. It only limits the number of concurrent users using the system and the number of concurrent meetings. All platforms
Manage meetings You can monitor all meetings running in the system and terminate anyone of the meetings to conserve licenses or for any other reasons. All platforms
   
  Supported Windows:
  • Windows 2000, XP, 2003

Supported Mac:

  • 10.4 or later, Intel or PPC based

 
 

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