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Total call control on your customers’ PCs
TalkSwitch Attendant Console enables users to monitor and manage calls directly from their PCs. Monitor line status, place callers on hold or park, drag-and-drop transfer calls, page and even instant-message other users to alert them of incoming or parked calls when they’re already on the phone. With ’My Calls’ queue visibility, calls can be transferred directly without answering them, and important calls can be answered first.
Designed to facilitate the function of reception without the expense of additional hardware, the Attendant Console can provide all users of the system with total call control along with a view of their call queue and the status of lines and extensions. Group managers can monitor call activity and owners can analyze line utilization for maximum efficiency. Plus, with its intuitive interface and built-in help files, the Attendant Console is easy to use.
Great application, great pricing
At US$599 MSRP for a site license, the TalkSwitch Attendant Console is not only less expensive than most hardware consoles, it does something no hardware console could ever do provides every user with full functionality. One Attendant Console license covers all users in a single location, so for one low price, anyone using the TalkSwitch system can also use Attendant Console.
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| TCE Price + Options: |
$569.05
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