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TCE Company, Inc :: Headsets :: Wireless Office Systems
| Wireless Office Systems |
Plantronics Wireless Headset Comparision
SKU: 16366
Details and Options
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Jabra T-5330 Wireless Office Headset System
SKU: 6688
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In a wireless world, there is no longer any reason to remain chained to your desk by a short phone cord. Simple, effective and affordable freedom is now at hand, allowing you to transform your corded handset into a wireless headset.
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Details and Options
Click Here for Product Details and Selecting Options
MSRP:
$199.00
TCE price: $139.00
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Plantronics CS50 Wireless System
SKU: 16246
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The Plantronics CS50 Wireless Office Headset
System brings the ultimate in mobility and sound quality for hands-free
conversations to your phone. Totally wireless, the CS50 gives you up to eight
hours talk time and the wireless convenience to roam up to 300 feet while
having secure conversations. The headset continuously charges in the cradle, and
when in use, taking or ending a call is as simple as pressing a button.*
Compatible with typical office or PBX-based phones, the CS50 headset can be worn
on either ear or over-the-head for maximum, long wearing comfort. *
Optional Plantronics HL10 Lifter required.
- 300 feet roaming
- Three Wearing Styles in every box -
Over the Head, Over the Ear, Behind the Head
- 8 hour Talk Time
- See 'Details and Options' for more
information
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Details and Options
Click Here for Product Details and Selecting Options
MSRP:
$299.95
TCE price: $245.65
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Plantronics Voyager 510S Bluetooth System
SKU: 16346
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Enjoy wireless freedom in the office or on the
go with the Plantronics® VoyagerTM 510S Bluetooth® Headset System. This
versatile, stylish, ultra-lightweight headset ensures all-day wearing comfort
and folds away for easy storage. The Voyager 510S features a noise-canceling
microphone and WindSmart wind-repelling screen to clarify voice transmission and
deliver superior sound quality. Ideal for on-the-go professionals, the Voyager
lets you seamlessly switch between your office phone and voice-enabled Bluetooth
mobile phone, PDA or laptop—at the touch of a button. With up to six hours of
talk time (up to 100 hours standby) and a 33-foot roaming range, one headset
does it all. It’s right here…Wherever, Whenever, Wireless
- Bluetooth Technology - Cell phone to
Desk Phone
- 33 foot roaming
- 6 hour Talk Time
- Options include: CLA Adapter for
auto, USB Adapter, Online Indicator and more
- See 'Details and Options' for more
information
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Details and Options
Click Here for Product Details and Selecting Options
MSRP:
$299.95
TCE price: $245.65
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Plantronics CS55 Wireless System
SKU: 16345
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Conduct business calls in hands-free, digitally
enhanced audio with Plantronics® CS55 wireless office headset. Available in
convertible over-the-ear, over-the-head or behind-the-head styles, the CS55 lets
employees go where office work takes them—up to 300 feet from their desks for 10
hours of unencumbered talk time. As the first headset in the U.S. to implement
1.9GHz voice-dedicated wireless technology, the CS55 delivers uncompromised
audio quality and ensures minimal interference from other office wireless
systems. An extended boom and noise-canceling microphone enable crystal-clear
voice delivery even in loud environments. Built-in answer/end call features let
workers control conversations with the touch of a button.
- 300 feet roaming
- Three Wearing Styles in every box -
Over the Head, Over the Ear, Behind the Head
- 10 hour Talk Time
- DECT 6.0 Technology
- Noise Canceling Microphone
- See 'Details and Options' for more
information
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Details and Options
Click Here for Product Details and Selecting Options
MSRP:
$299.95
TCE price: $262.65
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Plantronics CS70 Wireless System
SKU: 16389
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Communicate in style and unmatched comfort with
the Plantronics® CS70 Wireless Office Headset System. Ideal for on-the-move
office executives, the CS70 boasts a lightweight, over-the-ear design that
combines sophisticated style with all-day wearing comfort. Whether moving
between meetings, conferring with colleagues, or taking calls in offices,
executives can use the CS70 to go wherever business takes them—up to 300 feet
from their desk phone. Leading-edge, voice-dedicated DECT 6.0 technology
provides best-in-class audio quality, digitally-secure communications, and the
lowest probability of interference with other wireless devices. The discreet
Voice Tube delivers superior audio clarity.
- 300 feet roaming
- Over the Head
- 6 hour Talk Time
- DECT 6.0 Technology
- Voice Tube Microphone
- See 'Details and Options' for more
information
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Details and Options
Click Here for Product Details and Selecting Options
MSRP:
$399.95
TCE price: $262.65
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Plantronics SupraPlus 351 Wireless System
SKU: 16367
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Built on digitally-encrypted DECT 6.0
technology, the Plantronics SupraPlus® Wireless Professional Headset System lets
contact center supervisors who desire mobility answer or end calls while away
from the workstation—in unmatched comfort and with best-in-class audio quality.
Combining the clarity of traditional corded technology with the mobility of
wireless, the SupraPlus Wireless encourages hands-free productivity for
employees and lets contact center supervisors monitor agents and handle
escalation cases up to 300 feet from their desk phone. Designed for
over-the-head comfort, the SupraPlus Wireless lets wearers converse easily with
coworkers without removing the headset (Monaural design) or experience
total-focus sound reduction (Binaural design). Both the Voice Tube and
Noise-Canceling microphone filter out excessive background sound.
- 300 foot roaming
- 10 hour Talk Time
- Monaural Speaker
- Voice Tube Microphone
- Optional Noise Canceling Microphone
- See 'Details and Options' for more
information
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Details and Options
Click Here for Product Details and Selecting Options
MSRP:
$329.99
TCE price: $262.65
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Plantronics SupraPlus 361 Wireless System
SKU: 2800
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Built on digitally-encrypted DECT 6.0
technology, the Plantronics SupraPlus® Wireless Professional Headset System lets
contact center supervisors who desire mobility answer or end calls while away
from the workstation—in unmatched comfort and with best-in-class audio quality.
Combining the clarity of traditional corded technology with the mobility of
wireless, the SupraPlus Wireless encourages hands-free productivity for
employees and lets contact center supervisors monitor agents and handle
escalation cases up to 300 feet from their desk phone. Designed for
over-the-head comfort, the SupraPlus Wireless lets wearers converse easily with
coworkers without removing the headset (Monaural design) or experience
total-focus sound reduction (Binaural design). Both the Voice Tube and
Noise-Canceling microphone filter out excessive background sound.
- 300 foot roaming
- 10 hour Talk Time
- Binaurall Speaker
- Voice Tube Microphone
- Optional Noise Canceling Microphone
- See 'Details and Options' for more
information
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Details and Options
Click Here for Product Details and Selecting Options
MSRP:
$329.99
TCE price: $279.65
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4-Pack Jabra T-5330 Wireless Office Headset System
SKU: 16448
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4-Pack of Jabra T5330 Wireless Office System Headsets
In a wireless world, there is no longer any reason to remain chained to your desk by a short phone cord. Simple, effective and affordable freedom is now at hand, allowing you to transform your corded handset into a wireless headset.
|
Details and Options
Click Here for Product Details and Selecting Options
MSRP:
$799.00
TCE price: $525.00
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Headsets Technical Resources
10 Tips to Get the Best Headset Money Can Buy
Noise level
Determine your call center's noise level so you can select the appropriate headsets. Voice tube microphones are excellent for a private office setting, whereas if you are located in an environment with heavy background noise a noise canceling microphone would best suit you. Investing in features that you may not need, or skimping on those you do, can leave you with headsets that don't function well in your particular call center environment.
Know your vendor.
Consider your headset vendor as you would any other critical business partner - Do they have the necessary experience? Do they understand call centers? Can they support you throughout the sales and support process? Are they financially stable for the long term?
TCE Company, Inc offers free live technical support for as long as you own your headset as well as the same videos, used to train our staff, to help you from pre-purchase all the way to ownership.
Product range.
Does the vendor of choice offer a full range of products? Comfortable agents are productive agents, and there are many headset styles to meet individual needs - it's never a "one size fits all" situation. To increase agent productivity and monitor customer satisfaction, choose a vendor that has a cordless option for coaches or supervisors to move freely from agent to agent.
TCE Company, Inc offers corded and wireless (cordless) office headsets in a wide range of wearing and microphone styles that include monaural or binaural with noise canceling or voice tube microphones that come in over the head, behind the ear, behind the head and many more wearing styles. TCE Company, Inc stocks Audio Pro, GN Netcom and Plantronics headsets and amplifiers. Bluetooth technology headsets are also available.
One supplier.
Consider standardizing on one headset manufacturer and supplier. When developing a call center, or looking to update your inventory, identify one solid supply chain that can meet all your needs. This will lower your transaction costs which can lower your overall cost of ownership.
TCE Company, Inc specializes in meeting the technical needs of small to medium businesses.
Inventory management.
Be thorough in considering inventory management. Where are you going to store and how do you keep track of your headset inventory? Identify a vendor that offers inventory management solutions.
Process management.
Who will manage your headsets? Assign a specialist or office manager who can own the process and start to implement procedures. Having headset procedures and systems in place will save you time and money.
Sales and support.
Think about how your headsets will be serviced post-sale. Make sure that you identify a headset supply chain that will provide you 24-hour support. Having headsets work around the clock is crucial. Without headsets, agents don't answer calls, and sales don't get made.
Technical information about your headset is available at www.TCECompany.com 24 hours a day seven days a week.
Agent training.
Remember that agents need training on how to use, care for and maintain headsets. Trained agents will protect your headset investment. Some vendors provide onsite training, computer-based training, training videos and interactive tutorials.
TCE Company, Inc provides our customers with the same training videos used by our staff.
Cost of ownership.
Analyze your headset expenses over a two-to-four year period, not just the up-front purchase price. The purchase price accounts for only half of the costs over time. Repairs, spare parts, shrink, mismanaged inventories and warranties comprise the remainder of the expenses. Identify all costs up front so you have a complete picture of your financial investment.
The sound of the future.
Consider if your manufacturer is continuing to invest R&D dollars in the call center. The headset is the last link between agents and customers; it should provide superior sound quality, fit, comfort and stability, allowing agents to focus on calls and close sales - not bother with inadequate headsets.
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