Depending on your Allworx Server model you may have more then 1 Conference Bridge to utilize
Note: The Conference Center requires the Conference Center Feature Key.
Models 6x & 6x12
Bridge 1
Models 24x & 48x
Bridge 1
Any conferences of which the user is the Creator or Moderator will be listed on the page. When using this feature for the first time, a message will be displayed stating “You are not the creator or moderator of any conferences.” Once conferences have been created, the following information will be viewable for each conference:
Queued – A conference that has not reached its scheduled start time.
Expired – A conference that is past its scheduled duration with no attendees in the conference.
Cancelled – A conference that was ended by either the Creator or Moderator.
Enabled – An unscheduled conference that the System Administrator has made usable for all callers to access.
Disabled – An unscheduled conference where the System Administrator has restricted access to any caller
1 – Daily
7 – Once a week
14 – Every 2 weeks
21 – Every 3 weeks
28 – Every 4 weeks
Note: The conference ID is assigned automatically once the Add Conference button has been selected.The Allworx 6x and 6x12 servers only allow one (1) conference to be active at a time, whereas the 24x and 48x allow four (4) conferences to be active at the same time. The Available times: box on the right side of the page will show the allowable time frame for scheduling a conference to avoid any conflicts with previously scheduled conferences by yourself or other users. A list of any conflicting conferences will appear below the add conference form.
Accessing and Joining a Conference locally
The Conference Center is accessed using extension 408
1. Outside caller can Dial the conference extension while in the Auto Attendant
2. Have another user transfer the incoming call to ext 408 (Conference Center)
3. Route an outside line directly to the conference center (E.G. calling 123-123-1234 goes to 408)
Note: If a busy signal is heard when calling the conference extension, it is possible that the Conference Center feature has not purchased or implemented. See the System Administrator for more information.
When the caller arrives to the Conference Center, a welcome message will be played, followed by a prompt asking for the Conference ID. If the Conference ID is valid and there are available seats (limit of eight (8) attendees per conference on 6x, 6x12, and 24x; limit of 30 attendees per conference on 48x), a prompt will play asking for the corresponding password. If the password is valid the caller will be placed into the conference.
Any callers currently present in the conference will hear a “ding” signaling the entrance of a new caller and a “dong” when a current member leaves.
Conference Termination
Scheduled conferences are guaranteed to last their full duration and will automatically be extended while users are still logged into the conference. However, once a conference has gone beyond the scheduled end time it is subject to automatic termination.
Allworx 6x, 6x12
A scheduled or unscheduled conference that is currently being used will automatically be terminated when another conference is scheduled to begin. Initiation of an unscheduled conference will not terminate conferences that are in session. Termination is more probable with the 6x and 6x12 servers, since the system only allows for one active conference at a time.
Allworx 24x, 48x
When all conferences are in use, the unscheduled conference with the oldest start time will be terminated first. If none of the unscheduled conferences are in use (i.e. All conferences being used are scheduled conferences), the conference that is the farthest past its scheduled duration will be terminated. Initiation of an unscheduled conference will not terminate conferences that are in session.
Note: In order for a conference to be terminated automatically, all four (4) available conferences have to be in use, whether scheduled or unscheduled.
conference, center, access
Note: The Conference Center requires the Conference Center Feature Key.
Models 6x & 6x12
Bridge 1
- Conference ID: 480
- Password: 480
Models 24x & 48x
Bridge 1
- Conference ID: 480
- Password: 480
- Conference ID: 481
- Password: 481
- Conference ID: 482
- Password: 482
- Conference ID: 483
- Password: 483
Any conferences of which the user is the Creator or Moderator will be listed on the page. When using this feature for the first time, a message will be displayed stating “You are not the creator or moderator of any conferences.” Once conferences have been created, the following information will be viewable for each conference:
- Conference Description – Explanation associated with the conference to identify its purpose.
- Conference ID – Unique numeric identifier, automatically assigned by the system, to be used by attendees to gain access to the conference.
- Conference Password – Numeric PIN code used to restrict access to the conference for attendees.
- Creator – User who scheduled the conference and has the ability to modify, delete, end the conference, view statistics, and disconnect participants.
- Moderator – Can modify, delete, end the conference, view statistics, and disconnect participants. A user can be a Moderator without having permission to create conferences.
- State
Queued – A conference that has not reached its scheduled start time.
Expired – A conference that is past its scheduled duration with no attendees in the conference.
Cancelled – A conference that was ended by either the Creator or Moderator.
Enabled – An unscheduled conference that the System Administrator has made usable for all callers to access.
Disabled – An unscheduled conference where the System Administrator has restricted access to any caller
- Date and Time – When the conference is scheduled to take place. This field is not displayed for unscheduled conferences.
- Repetition – How often the conference will occur.
- The Creator and Moderator of a conference can:
- End an active conference, which will disconnect all members currently logged in.
- Modify a conference.
- Delete a conference.
- View the participants and the time they joined the active conference.
- Disconnect an attendee by selecting the Remove button.
- Log into My Allworx Manager using your password. (Type IP address of the Allworx server without ":8080" in a web browser)
- Select the My Conference tab then click the add conference link. If the link is not shown, you do not have permission to create conferences
- Enter a description.
- Assign a password to be given to all conference attendees or use the default password provided.
- Designate a Moderator from the drop down list of current users in the Allworx system. If you do not want another user to have rights to the conference, choose your own username (Default).
- Select the month, day, and year the conference is to begin. The default is the current date.
- Use the drop down lists to modify the start time of the conference. The default time is rounded to the nearest 5 minutes of the current time to allow a conference to start immediately.
- Choose the anticipated duration of the conference between 15 minutes and 10 hours. Duration times are in intervals of 15 minutes.
- Set the pre-join time, which gives attendees the ability to call into a conference before the scheduled conference start time. The default is set to 5 minutes.
- Select how often the conference is to repeat.
1 – Daily
7 – Once a week
14 – Every 2 weeks
21 – Every 3 weeks
28 – Every 4 weeks
Note: The conference ID is assigned automatically once the Add Conference button has been selected.The Allworx 6x and 6x12 servers only allow one (1) conference to be active at a time, whereas the 24x and 48x allow four (4) conferences to be active at the same time. The Available times: box on the right side of the page will show the allowable time frame for scheduling a conference to avoid any conflicts with previously scheduled conferences by yourself or other users. A list of any conflicting conferences will appear below the add conference form.
Accessing and Joining a Conference locally
The Conference Center is accessed using extension 408
- Dial 408 from any internal or remote handset to access the conference center.
1. Outside caller can Dial the conference extension while in the Auto Attendant
2. Have another user transfer the incoming call to ext 408 (Conference Center)
3. Route an outside line directly to the conference center (E.G. calling 123-123-1234 goes to 408)
Note: If a busy signal is heard when calling the conference extension, it is possible that the Conference Center feature has not purchased or implemented. See the System Administrator for more information.
When the caller arrives to the Conference Center, a welcome message will be played, followed by a prompt asking for the Conference ID. If the Conference ID is valid and there are available seats (limit of eight (8) attendees per conference on 6x, 6x12, and 24x; limit of 30 attendees per conference on 48x), a prompt will play asking for the corresponding password. If the password is valid the caller will be placed into the conference.
Any callers currently present in the conference will hear a “ding” signaling the entrance of a new caller and a “dong” when a current member leaves.
Conference Termination
Scheduled conferences are guaranteed to last their full duration and will automatically be extended while users are still logged into the conference. However, once a conference has gone beyond the scheduled end time it is subject to automatic termination.
Allworx 6x, 6x12
A scheduled or unscheduled conference that is currently being used will automatically be terminated when another conference is scheduled to begin. Initiation of an unscheduled conference will not terminate conferences that are in session. Termination is more probable with the 6x and 6x12 servers, since the system only allows for one active conference at a time.
Allworx 24x, 48x
When all conferences are in use, the unscheduled conference with the oldest start time will be terminated first. If none of the unscheduled conferences are in use (i.e. All conferences being used are scheduled conferences), the conference that is the farthest past its scheduled duration will be terminated. Initiation of an unscheduled conference will not terminate conferences that are in session.
Note: In order for a conference to be terminated automatically, all four (4) available conferences have to be in use, whether scheduled or unscheduled.
conference, center, access