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Change Allworx Handset
​ Configuration from External to Internal

If phone you want to re-configure a handset as internal after it has been setup as external handset, the the "boot server IP address" will not be correct for the phone to contact the Allworx server locally.

We recommendation you factory default the phone. 
1. (Config --> Set to factory Default). 
 Once you confirm it, the phone will reboot. 

If phone fails after reboot, you will need to add the Boot server IP and Contact serv IP into the phone. 

1a. (Config --> Network settings (password "allworx")--> Edit boot server (enter the local IP address of the Allworx). 

You also want to add that same address as the contact server 

2a. (Config --> Network settings (password "allworx") --> Edit Contact serv IP (enter the local IP address of the Allworx). 
3a. exit 
4a. exit 
5a. save to flash 
6a. reboot phone 
7a. When the phone reboots you will be prompted to add a new user. Select "Add" --> "Now" --> (select the user from the list)

​

remote phone, internal, external, setup new handset

Telephone

(800) 383-8001

Email

Sales@TCECompany.com
  • Home
  • About
    • Who We Are
    • Partners
    • References
    • Terms
  • Book a Meeting
  • Services
    • Allworx
    • Network Data Services >
      • Data Center
      • Network Operations Center
      • Data Network Management
    • Voice Services >
      • Allworx Emergency Services
      • Technical Support >
        • Managed Services
        • Allworx Knowledge Base Articles
      • Call Recording
      • Security
      • SIP Phone Service
      • Total PBX Hosted Telephone Services
      • Plan B Business Continuity
      • Allworx Store
  • Store
    • Allworx >
      • Allworx Telephones
      • Allworx Technical Support
      • Allworx 6x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephone
        • Allworx Technical Support
      • Allworx 48x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • T1
        • Allworx Telephones
        • Technical Support
      • Allworx Connect 320/324 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Telephones
        • Technical Support
      • Allworx Connect 731 >
        • Call Center License Code
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephones
        • Allworx Technical Support
        • Warranty and Software Upgrades
      • Allworx Connect 530/536 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • Warranty and Software Upgrade
        • Allworx Telephones
        • Allworx Technical Support
  • Contact (800) 383-8001
    • Local Dealer
    • 800-383-8001
  • KB Articles
  • Blog
  • Current Client Log-In