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Configure a SonicWall Device for
use with SIP, Remote Phones, and MultiSite

Settings need to be adjusted when configuring any firewall for use with SIP Service, Remote Phones, or Allworx MultiSite.

It is important that your SonicWall is sized and configured correctly, this will help ensure your SIP telephone service will perform well through the SonicWall .

We have found adjusting SonicWall routers with the following settings to be helpful. Depending on your network configuration, and the model of the sonicwall not all setting may need to be changed.

  • Use the wizard when creating port mappings through the firewall.
  • Enable consistent NAT
  • Disable SIP ALG and / or SIP Transformation

Additional setting that may need to be adjusted

  • Permit non-SIP packets on signaling port
  • SIP signaling inactivity timeout (seconds) 1800
  • SIP media inactivity timeout (seconds) 120
  • Additional SIP signaling port (UDP) for transformations 0
  • Disable H.323
  • Disable Stateful Packet Inspection
  • Set UDP timeouts to be 360 seconds.
​
If you are still experiencing issues, please contact SonicWall for further assistance.



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© Copyright 1985-2025, TCE Company, Inc.
  • Home
  • About
    • Who We Are
    • Partners
    • References
    • Terms
  • Book a Meeting
  • Services
    • Allworx
    • Network Data Services >
      • Data Center
      • Network Operations Center
      • Data Network Management
    • Voice Services >
      • Allworx Emergency Services
      • Technical Support >
        • Managed Services
        • Allworx Knowledge Base Articles
      • Call Recording
      • Security
      • SIP Phone Service
      • Total PBX Hosted Telephone Services
      • Plan B Business Continuity
      • Allworx Store
  • Store
    • Technical Support
    • Allworx >
      • Allworx Telephones
      • Allworx Connect 320/324 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Telephones
      • Allworx Connect 530/536 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • Warranty and Software Upgrade
        • Allworx Telephones
      • Allworx Connect 731 >
        • Call Center License Code
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephones
        • Warranty and Software Upgrades
  • Contact (800) 383-8001
    • Local Dealer
    • 800-383-8001
  • KB Articles
  • Current Client Log-In