TCE Company, Inc
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Configure and Use
​Allworx Call Assistant

There is no limit on how many computers you install Call Assistant on. 
Call assistant does require a feature key in the Allworx server.
Call assistant requires windows operating system.

The first step to using Call Assistant is to install it on a computer. The call assistant PC software will be provided to you at the time the feature key is issued. To find out if you have the feature key installed, or to enter a new feature key, go to the Allworx Administration page and click on “Feature Keys” in the maintenance section. 

Note: When logging in, the application is associated with the logged in user's handset. The Handset and Call Assistant PC need be on the same subnet. Ask your network administrator if you are not sure. Call Assistant 2.4 is required when using server software release 7.3. It is NOT compatible with 7.2 server software. 

When starting Call Assistant, log in with the “Login Name” that is associated with the user and use the password assigned to their voicemail. (e.g. 1234)

When you are logged in, the Presence display on your phone will be surrounded by dashes
(e.g.   –In Office-  ).
For more detailed information on using Call Assistant, see the “Call Assistant Quick Reference Guide”



configure, call assistant, allworx software, setup

Telephone

(800) 383-8001

Email

Sales@TCECompany.com
  • Home
  • About
    • Who We Are
    • Partners
    • References
    • Terms
  • Book a Meeting
  • Services
    • Allworx
    • Network Data Services >
      • Data Center
      • Network Operations Center
      • Data Network Management
    • Voice Services >
      • Allworx Emergency Services
      • Technical Support >
        • Managed Services
        • Allworx Knowledge Base Articles
      • Call Recording
      • Security
      • SIP Phone Service
      • Total PBX Hosted Telephone Services
      • Plan B Business Continuity
      • Allworx Store
  • Store
    • Allworx >
      • Allworx Telephones
      • Allworx Technical Support
      • Allworx 6x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephone
        • Allworx Technical Support
      • Allworx 48x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • T1
        • Allworx Telephones
        • Technical Support
      • Allworx Connect 320/324 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Telephones
        • Technical Support
      • Allworx Connect 731 >
        • Call Center License Code
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephones
        • Allworx Technical Support
        • Warranty and Software Upgrades
      • Allworx Connect 530/536 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • Warranty and Software Upgrade
        • Allworx Telephones
        • Allworx Technical Support
  • Contact (800) 383-8001
    • Local Dealer
    • 800-383-8001
  • KB Articles
  • Blog
  • Current Client Log-In