TCE Company, Inc
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Configuring a Call Appearance for 
A Department or for Call
Identification

Call appearances can be configured to ring only when a caller come in on a specific number or has been route to department by the Auto attendant. This configuration also work really well for separate entities or companies that share an Allworx Server.

  1. Navigate to Phone System > Handsets
  2. Located the handset you wish to manage
  3. for each handset click Add Call Appearance
  4. Modify the description of the Call Appearance to something easily recognizable (E.g Midwest Sales Group)
  5. Next, navigate to Phone system > Extensions and create a new extension
  6. Click View Call route next to the new extension
  7. For "On call from all caller" click modify
  8. Click add destination and select the "Midwest Sales Group" call appearance.

You may have more than one call appernace, you will want to add additional destinations for each call appearance listed. Once, you're finished adding the call apperances as destinations for the extension, all that is left is to do is route calls to the extension.



Call Appearance, Configuration

Telephone

(800) 383-8001

Email

Sales@TCECompany.com
  • Home
  • About
    • Who We Are
    • Partners
    • References
    • Terms
  • Book a Meeting
  • Services
    • Allworx
    • Network Data Services >
      • Data Center
      • Network Operations Center
      • Data Network Management
    • Voice Services >
      • Allworx Emergency Services
      • Technical Support >
        • Managed Services
        • Allworx Knowledge Base Articles
      • Call Recording
      • Security
      • SIP Phone Service
      • Total PBX Hosted Telephone Services
      • Plan B Business Continuity
      • Allworx Store
  • Store
    • Allworx >
      • Allworx Telephones
      • Allworx Technical Support
      • Allworx 6x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephone
        • Allworx Technical Support
      • Allworx 48x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • T1
        • Allworx Telephones
        • Technical Support
      • Allworx Connect 320/324 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Telephones
        • Technical Support
      • Allworx Connect 731 >
        • Call Center License Code
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephones
        • Allworx Technical Support
        • Warranty and Software Upgrades
      • Allworx Connect 530/536 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • Warranty and Software Upgrade
        • Allworx Telephones
        • Allworx Technical Support
  • Contact (800) 383-8001
    • Local Dealer
    • 800-383-8001
  • KB Articles
  • Blog
  • Current Client Log-In