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Configuring a Network Time Protocol (NTP) Server Address into an
​Allworx Handset

If an Allworx IP phone is not displaying the time and date, it can be fixed by logging into the network settings of the phone. 
Before you begin you will need your phone administration password and ‘Time Server’ IP address.
A good NTP server you can use is "us.pool.ntp.org"  
  1. Next, press the “Config” softkey on your Allworx IP phone. 
  2. Arrow down to “Network settings”, press the Check button on the right side of the screen. 
  3. Enter the phone admin password and then press Check 
  4. Arrow down to “Edit Time server IP”, press the Check 
  5. Enter the time server IP address / Domain Name, use * for the ‘dot’ in the IP Address. 
  6. Press the Check button then ‘Exit’, then ‘Exit’ again, and then ‘Save to flash’. 
  7. Reboot your Allworx phone 

Be sure the ‘Clock Mode’ is active in your phone 
Press Config -> Preferences -> Clock Mode 

You should now see the time and date.

If the allworx phones are displaying the wrong time. Check the "Maintenance" --> "Time" section for a misconfiguration.


display, ntp, time, configure, setup, wrong

Telephone

(800) 383-8001

Email

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  • Home
  • About
    • Who We Are
    • Partners
    • References
    • Terms
  • Book a Meeting
  • Services
    • Allworx
    • Network Data Services >
      • Data Center
      • Network Operations Center
      • Data Network Management
    • Voice Services >
      • Allworx Emergency Services
      • Technical Support >
        • Managed Services
        • Allworx Knowledge Base Articles
      • Call Recording
      • Security
      • SIP Phone Service
      • Total PBX Hosted Telephone Services
      • Plan B Business Continuity
      • Allworx Store
  • Store
    • Allworx >
      • Allworx Telephones
      • Allworx Technical Support
      • Allworx 6x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephone
        • Allworx Technical Support
      • Allworx 48x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • T1
        • Allworx Telephones
        • Technical Support
      • Allworx Connect 320/324 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Telephones
        • Technical Support
      • Allworx Connect 731 >
        • Call Center License Code
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephones
        • Allworx Technical Support
        • Warranty and Software Upgrades
      • Allworx Connect 530/536 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • Warranty and Software Upgrade
        • Allworx Telephones
        • Allworx Technical Support
  • Contact (800) 383-8001
    • Local Dealer
    • 800-383-8001
  • KB Articles
  • Current Client Log-In