Log into the Allworx system as administrator. 

Determine your Wide Area Network (WAN) address: 

1. Navigate to "Network" --> "Configuration" 
2. Look for the field labeled “WAN IP ADDRESS” 
3. Verify that this is in the “Current Value” and there is no column present that states “Value after Reboot”.
4. If there is this column present, reboot the Allworx system and recheck the “Current Value” for changes. 

Verify that you can reach the generic Allworx system webpage by opening another browser window and browsing to the WAN IP address assigned to the allworx. You should get the generic Allworx webpage with the client's BUSINESS > CONTACT INFORMATION displayed on it. An example of this would be to open a browser and type the command in the address bar: http://1.1.1.1 (This address will not work; it is only to demonstrate how your address should look) 

If you cannot reach the generic Allworx webpage, then you either have the wrong WAN IP address or you need to set up forwarding within the external firewall. Within the firewall, you will need to forward the WAN IP address to the Allworx WAN IP address. Due to the many manufacturers of equipment, we cannot offer advice on this. Contact the manufacturer's website for documentation on this process. 

Once you know you can successfully access the Allworx public WAN IP address by seeing the generic Allworx webpage with the client's information on it, we can continue. 

Navigate to "Network" --> "VPN" and click the "Modify" Link under the “Action” heading: 

1. Check the box next to “Enable VPN PPTP Server” 
2. Do not make any other changes on this page 
3. Click the "Update" button at the bottom of the page 
4. It is not necessary to reboot the system yet  navigate to "Business" --> "Users". Find the user that you want to have VPN access. Typically this is the Administrator. Click the "Modify" link for this user. 
5. Note the LOGIN NAME for this user. This will be the Username for the VPN client.
6. Scroll down to the section for VPN Settings
7. Check the box next to “Allow VPN Access” 
8. Create a VPN password of 14 characters of letters and numbers. For testing purposes, use “a” 13 times followed by a “1” 
9. Click the "Update" button on the bottom of the page.  Navigate to the "Maintenance" --> "Restart". 
10. Check the Circle next to “Normal Restart” 
11. A new window opens to verify the restart process, click OK 
12. A new window opens to verify the restart process, type RESTART in uppercase 
13. Click OK , and the system will restart. The Allworx system should now be properly configure

VPN, Configuration, Setup