TCE Company, Inc
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Replace an Allworx Handset

When replacing a handset it may be necessary to transfer the current configuration and PFK assignments to a different Allworx handset.

Before a handset can be replaced, its replacement must have been added to the system. The "Replacement Handset" list box contains a list of handsets that can be used to replace the Original Allworx Handset. 

  1. Log into the Allworx Administration page. 
  2. Click on “Handsets” in the Phone System Section 
  3. Find the handset you want to replace from the list and click the “Replace” link 
  4. Select the replacement handset from the dropdown list and click replace. 


The original handset's settings will be transferred to the replacement handset and then the original handset will be deleted from the system. PFKs defined on the original handset will be copied, in order, up to the number of PFKs allowed on the replacement handset.


replace, handset, keep configuration, transfer

Telephone

(800) 383-8001

Email

[email protected]
[email protected]
  • Home
  • About
    • Who We Are
    • Partners
    • References
    • Terms
  • Book a Meeting
  • Services
    • Allworx
    • Network Data Services >
      • Data Center
      • Network Operations Center
      • Data Network Management
    • Voice Services >
      • Allworx Emergency Services
      • Technical Support >
        • Managed Services
        • Allworx Knowledge Base Articles
      • Call Recording
      • Security
      • SIP Phone Service
      • Total PBX Hosted Telephone Services
      • Plan B Business Continuity
      • Allworx Store
  • Store
    • Allworx >
      • Allworx Telephones
      • Allworx Technical Support
      • Allworx 6x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephone
        • Allworx Technical Support
      • Allworx 48x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • T1
        • Allworx Telephones
        • Technical Support
      • Allworx Connect 320/324 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Telephones
        • Technical Support
      • Allworx Connect 731 >
        • Call Center License Code
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephones
        • Allworx Technical Support
        • Warranty and Software Upgrades
      • Allworx Connect 530/536 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • Warranty and Software Upgrade
        • Allworx Telephones
        • Allworx Technical Support
  • Contact (800) 383-8001
    • Local Dealer
    • 800-383-8001
  • KB Articles
  • Current Client Log-In