Allworx Tech Bulletin:
REACH Users: Do not upgrade to iOS 11 on your Apple Device
Apple released new upgradeable software on September 19, 2017, iOS 11.
Despite testing successfully with iOS 11 Beta, we have discovered that the final release of iOS 11 by Apple on September 19 is disrupting the ability of Allworx Reach for iOS to receive calls while the application is in the background.
We recommend that Apple device users avoid installation of iOS 11 while we investigate this problem.
We are working with Apple to resolve this issue as quickly as possible and will notify you when there is resolution.
Android users can continue to use the Allworx REACH application as they always have.
Should you have questions contact us at 1 866 Allworx