TCE Company, Inc
  • Home
  • About
    • Who We Are
    • Partners
    • Awards
    • References
    • Terms
  • Services
    • Network Data Services >
      • Data Center
      • Network Operations Center
      • Data Network Management
    • Voice Services >
      • Allworx Emergency Services
      • Technical Support >
        • Managed Services
        • Allworx Knowledge Base Articles
      • Call Recording
      • Security
      • SIP Phone Service
      • Total PBX Hosted Telephone Services
      • Plan B Business Continuity
      • Allworx Store
  • Store
    • Allworx >
      • Allworx Telephones
      • Allworx Technical Support
      • Allworx 6x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephone
        • Allworx Technical Support
      • Allworx 48x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • T1
        • Allworx Telephones
        • Technical Support
      • Allworx Connect 320/324 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Telephones
        • Technical Support
      • Allworx Connect 731 >
        • Call Center License Code
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephones
        • Allworx Technical Support
        • Warranty and Software Upgrades
      • Allworx Connect 530/536 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • Warranty and Software Upgrade
        • Allworx Telephones
        • Allworx Technical Support
  • Contact
    • Local Dealer
    • 800-383-8001
  • KB Articles
  • Blog
  • Current Client Log-In

TCE Company Blog

Equip Your Employees To Work From Home

3/5/2020

0 Comments

 
Due to the emerging Coronavirus, we are seeing more requests from companies to allow their employees to work from home. We are here to help you continue to operate your business as if everyone is in the office.

We can configure the Allworx telephones to be easily moved from inside the office location to a home office. Or, we can also help you configure additional telephones for dedicated home offices. 
me
For more information, technical assistance or sales, please contact TCE Communications at (800) 383-8001.
0 Comments

Cloud-based Telephone System- Bring Your Own Device

2/28/2020

0 Comments

 
You asked and we listened!! TCE Company, Inc is excited to announce that you now can bring your own device and use our cloud-based Telephone System. ​
Want to change to a Cloud-based Telephone System but do not want to waste the investment in your current telephones? Now you do not have to. TCE Company is offering a Cloud-based Telephone System that allows you to bring your own device*.

*Some exclusions may apply
Benefits of TCE Company's Cloud Telephone System
​
Cost Effective- low monthly per user rates!
Feature Rich- Available soft phone apps, Android/iPhone apps, Call Center Features, auto attendant, and much more!
Fully Managed and flexible- You'll always have our support when you need it
Seamless Transition- Keep your existing numbers and extensions
Compatible Devices
Cisco
Fanvil
Grandstream
Panasonic
Polycom
Vtech
Yealink
IOS cell phone & Tablet
Android Cell phone & Tablets

We still offer premised based and Allworx Hosted telephone systems. Call us for Allworx Trade-in, MSP and/or SIP Service Specials
0 Comments

Allworx Software Updates- System Software 8.4 and Android Reach 5.2

10/16/2019

0 Comments

 
Allworx System Software 8.4.11.1

Please note
:  if you are a TCE Company MSP - Managed Services Provider Client, we have already applied these enhancements to your Allworx System

Additional features:
  • Enabling or disabling the ACD Alert-no agents are logged in
  • Auto Attendants now have the option to ensure the caller listens to the entire message before making a selection
  • International Dialing improvements
Fixes Includes:
  • Fix for Small memory leak when contacts for a user are deleted and the user has a phone with no Contact PFKs assigned
  • Fix for failed to find an extension when a DID block with one entry is dialed from a local phone
  • Improved memory category reporting resolution in performance monitoring
  • Multi-site deadlock updating parking orbit data
 Android Reach 5.2 Update improved audio quality including:
  • Reduce Latency for better conversation quality
  • Improved echo canceler performance on many newer phone models



0 Comments

(Almost) Free Allworx ‘Secure-Cloud’ Backup

5/3/2018

1 Comment

 
Picture
  • Is your Allworx System Configuration Backed-up?
  • How current is your backup copy?
  • On which computer is your backup copy of the Allworx System Configuration stored?
 
This is Protection against the need to manually reconstruct your Allworx system
in the event of File Corruption or System Failure
 
 So Here is our (Almost) Free Offer:
  • We will configure your Allworx system to connect to our Data Center, every night (7-days a week, 365-days per year)
 
  • Your Allworx system will download a full-system backup to our servers (Allworx Full System Configuration including Voice Mail Messages, Automated Attendants, and other Audio Files)
 
  • We will continuously store the ten-most recent nightly backups in our system – the oldest copy will drop off.
 
  • How much is the (Almost) Free part?  $75 one-time set-up fee – then a lifetime of Free Storage of your nightly Allworx Configuration files.



                     About Us TCE Company is one of the largest Allworx Dealers in the United States.
                    We are a nine-time Allworx Platinum Partner, and we have a solid team of Network Engineers
                     with  extensive  certifications from Allworx, Cisco, VMWare, Datto, Fortinet, Microsoft and many more.
 
                    Some Background Info TCE Company has a highly secure Data Center. Many
                   clients use our Data Center for secure nightly full-system Allworx backups.
 
                    Our Motive for this Promotion We want you to get to know us and hopefully
                   someday; we will have the opportunity to work with you on all of your technology
                   needs – not just Allworx.
 
                    Value Statement This is a simple marketing promotion – but incredibly valuable to you if you
                    ever need a current Allworx system configuration backup to restore to your Allworx System!

Picture
(we saw this in TV ads)
 
 
When you sign up for the (Almost) Free Allworx Offsite Backup Service, we will include a FREE Allworx Security Assessment (Value: $300) The assessment will be provided to you at no cost – and yours to do with – as you see fit.
allworx_backup_service_promotion.pdf
File Size: 109 kb
File Type: pdf
Download File

1 Comment

Important Allworx System Upgrade 8.3.6.11

4/26/2018

0 Comments

 
Picture
Allworx System Software 8.3.6.11  Allworx previously withdrew System Software Release 8.3.6.7 due to a problem that could cause unpredictable anomalies in system behavior. This problem exists only in Release 8.3.6.7. We highly recommend that any sites running Release 8.3.6.7 upgrade to this release (8.3.6.11) as soon as is practical.

Please note:  if you are a TCE Company MSP - Managed Services Provider Client, we are already in the process of applying these enhancements to your Allworx System


Includes:
  • Fix for an underlying defect that can cause IMAP failures and possibly other unpredictable anomalies (Defect 37868); and
  • Fixes for page faults associated with SIP logging and certain DNS lookups.
This release also includes changes that were previously released in 8.3.6.7:
  • Fix for a page fault when transferring a call to a phone number starting with +1;
  • Fix for the cause of other page faults;
  • Fix for VoIP calls that cannot be answered by certain methods (e.g. call pickup) when the call includes video codecs (e.g. video phone);
  • Fix for a certain case of server database corruption;
  • Fix for phones spontaneously rebooting when a call transfer results in a codec mismatch;
  • Fix for calls from Allworx phones to analog phones failing when the Allworx phone is configured for G.711A only;
  • Fix for a server lockup when the server page faults due to memory access errors; and
  • Minor bug fixes.
0 Comments
<<Previous

    Archives

    March 2020
    February 2020
    October 2019
    May 2018
    April 2018
    March 2018
    February 2018
    January 2018
    November 2017
    October 2017
    September 2017
    August 2017

    Categories

    All
    Allworx
    Data Networking
    Hosted Phone Service
    Security
    SIP Telephone Service

Telephone

(800) 383-8001

Email

Sales@TCECompany.com
  • Home
  • About
    • Who We Are
    • Partners
    • Awards
    • References
    • Terms
  • Services
    • Network Data Services >
      • Data Center
      • Network Operations Center
      • Data Network Management
    • Voice Services >
      • Allworx Emergency Services
      • Technical Support >
        • Managed Services
        • Allworx Knowledge Base Articles
      • Call Recording
      • Security
      • SIP Phone Service
      • Total PBX Hosted Telephone Services
      • Plan B Business Continuity
      • Allworx Store
  • Store
    • Allworx >
      • Allworx Telephones
      • Allworx Technical Support
      • Allworx 6x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephone
        • Allworx Technical Support
      • Allworx 48x License Codes >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • T1
        • Allworx Telephones
        • Technical Support
      • Allworx Connect 320/324 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Telephones
        • Technical Support
      • Allworx Connect 731 >
        • Call Center License Code
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-Site
        • Reach
        • User License
        • Allworx Telephones
        • Allworx Technical Support
        • Warranty and Software Upgrades
      • Allworx Connect 530/536 >
        • Call Center License Codes
        • Call Reporting
        • Conference Center
        • Generic SIP
        • Interact
        • Multi-site
        • Reach
        • User License
        • Warranty and Software Upgrade
        • Allworx Telephones
        • Allworx Technical Support
  • Contact
    • Local Dealer
    • 800-383-8001
  • KB Articles
  • Blog
  • Current Client Log-In