CNAM - or Outbound Caller ID Name displays your Company's name on the other persons desk telephone- when you make a telephone call.

The Problem: Why is this important to display your correct company name? Because many people don't answer the phone if they don't recognize the Callers name or telephone number. So, you want to make sure that your name properly displayed.

Often times, we see that the Caller  ID Name for a business is either incorrect or not displayed at all.

How it works: when your call is being delivered to your recipient, the recipients telephone company reaches into their Database of names and pulls out the name which they show as being associated with your phone number.  And, that name may still be person who used to have your telephone number before you.

If the recipients phone company does not have your correct name, it will display whatever name it finds - right or wrong.

Most phone company's have their own Database of names from which to draw. That's hundreds of Caller ID Name Databases which may or may not have your correct name.

How can you correct this? Contact TCE Company and we can assist you.

On October 16, 2017, researchers at the University of Leuven released a report regarding vulnerabilities in wireless networking standards: WPA and WPA2. These are the IT industries primary standards and methods for wireless (WiFI) networking  communications.

This vulnerability affects a wide range of devices including those running operating systems from Android, Apple, Linux, OpenBSD and Windows.

“Depending on the network configuration, it is also possible to inject and manipulate data,” the researchers continued. “For example, an attacker might be able to inject ransomware or other malware into websites. The weaknesses are in the Wi-Fi standard itself, and not in individual products or implementations. Therefore, any correct implementation of WPA2 is likely affected.”

This vulnerability cannot be exploited remotely. An attacker would need to be in close proximity to the hardware device and the Access Point.

The resolution consists of the creation of software/firmware updates, by hardware manufacturers, for their wireless equipment.

If you are a TCE Company managed services customer, updating of network equipment is included in your MSP agreement, we are already reviewing your environment, and will be reaching out to schedule updates if necessary.